E-commerce bookkeeping and reconciliation
When platform sales, bank receipts and the ledger differ, the gap needs explaining. We reconcile orders, refunds, fees and payments so operations and finance can understand each store’s monthly accounts.
Who this service can help
We support platform sellers and e-commerce teams operating in China , focusing on platform reconciliation, monthly accounts and filing handovers.
Online marketplace retailers
We reconcile orders, platform deductions, refunds and bank receipts.
Livestream commerce teams
We organise settlements, commissions and after-sales records in the relevant accounting periods.
Multi-store and multi-platform businesses
We use consistent records by operating entity without mixing different companies’ data.
How we help your business
We work with you to understand the business, explain the figures and plan the next steps.
1. Reconcile platform and bank figures
We reconcile order, refund, settlement and bank details to explain the differences, rather than simply adding platform totals.
2. Review returns and period differences
We check delivery, refund and inventory records; identify cross-period questions for confirmation.
3. Resolve the outstanding questions
We preserve original data and distinguish real transactions, abnormal orders and missing evidence; do not conceal or fabricate records.
Service options and fees
Choose the support you need
We agree the work and fees for your business, with any additional support quoted separately.
Fees depend on entities, stores, order volumes, inventory costing, takeover periods and historical clean-up.
What this service covers
We connect transactions and accounts to explain differences and support everyday decisions.
Routine accounting and month-end work
We process confirmed records for agreed periods, producing reports and matters needing explanation.
Detailed platform reconciliation
We check orders, refunds, deductions and receipts, preserving each store’s link to the ledger.
Filing review and handover
We prepare the agreed tax data, coordinate company confirmation and submission responsibilities, and retain filing receipts and outstanding questions.
Historical differences and improvements
We separate missing records, timing and exceptions; agree any historical reconstruction separately.
Frequently asked questions
Q:How is the accounting of e-commerce companies different from that of ordinary companies?
E-commerce accounting usually requires additional reconciliation of platform orders, settlements, commissions, promotions, refunds, returns and inventory data. Platform receipts do not directly equal revenue or profit. Use consistent business definitions and retain details so that platform, funds and accounting records can be reconciled with each other.
Q:How to unify accounts for multi-platform operations?
First standardise the mapping between stores and entities, account categories and reporting periods, then collect each platform's order, refund, settlement and expense details. Do not simply add platform totals together. Check duplicates, timing differences, currencies and inventory movements, and retain the links from each platform's details to the general ledger.
Let’s talk about the issue you want to solve
Tell us where you sell and what is causing difficulty. We can discuss the appropriate service and how fees are assessed; you do not need a completed analysis to start the conversation.